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**CUSTOMER DETAILS:** - Name: Chiranjib Mohanty - Address: Patanasahi, Basudevpur, Sahada, Bhadrak, Odisha 756100 - FTTH No: 06784-291306 - Previous Complaints: PGRMS BSNL-OR26-0401759043, Consumer Court 9042830 **FACTS:** 1. **Nov 2025**: Requested **MONTHLY plan only** 2. **Jan 2026**...