amazon

  1. R

    Complaint against amazon.

    They delivered me empty box. There is only papers in box. And my ordered item is missing. Then I raised a complaint in Amazon customer care. They raised investigation. After 4 days they said we sended entire item. We can't help you in this case. Also I have video proof but they can't helped me.
  2. Malijitendra77

    Complaint Against Amazon India and Seller for Defective Product and Deficient Customer Service

    I would like to formally lodge a complaint against Amazon India and the associated seller regarding a defective product and severe deficiency in customer service, causing mental harassment and unnecessary delay. ### Product Details - Product: Ajanta Wall Clock - Platform: Amazon India -...
  3. N

    Amazon Order Delayed and Bad Service, Response.

    My Name is Nayan Kothawade, Few days ago I ordered a Water Heater from Amazon. Order delayed, I tried multiple times to get connected with Customer Care Service, Just got Empathy and Fake assurity. Now all dates of limit are passed. But when trying to contact with multiple possible ways with...
  4. S

    Amazon Failed to Deliver Complete Order and Closed Complaint Without Resolution- INR 45000

    I, Shrinivas Hitnalli, placed an order on Amazon India (Order ID: 407-4445024-4551547) on 20 December 2025 for two Whoop bands and made full payment online. However, only one Whoop band was delivered, and the second item was missing. Despite multiple complaints and follow-ups with Amazon...
  5. K

    Amazon is refusing a refund after giving them in writing

    I initially went for cancellation on 25th Oct of the order number 408-4119277-9661162 after it was not delivered after 15 days, I was assured by Amazon that the order no 408-4119277-9661162 is cancelled and the amount of 28000/-will be refunded in 7 working days and insisted me to reorder the...
  6. T

    Received an expired items from amazon twice

    I ordered an brinton omega 3 from amazon but I received an expired product twice...when I call the customer care they did not take up any action on it
  7. ayan384

    Grievance Regarding Wrong Item Received and Denial of Return by AMAZON – Order Value ₹40,000

    I am writing to formally raise a grievance regarding my Amazon order in which I received a wrong item. Despite sharing all required proof and repeatedly contacting Amazon Customer Support, I have been informed that the investigation has been completed and that no return or replacement will be...
  8. S

    Gpay-Amazon Prime membership

    Since April 2023 Gpay has charges to my Amex card for a Prime membership that was already active on my Amazon Credit card. The charge of $16.32 was doubled charged and when I contact Amazon about these charges, they have no explanation nor can locate the payment and advised me to contact Google...
  9. R

    Delay in Warranty Service for Water Heater Model EWS-005L-3kW-WHITE

    I would like to file a complaint regarding the poor and unacceptable service response from the company for my water heater Model: EWS-005L-3kW-WHITE. The product is under warranty, and I registered a service request on 18 November for a critical issue with the unit. Despite the issue being...
  10. Chethan B

    For delaying my product delivery

    Name: Chethan Address: No. 111, JN Road, Anakaputhur, Chennai Phone: 8122729362 Subject: Complaint Regarding Delay and Non-Delivery of Amazon Product I would like to file a complaint against Amazon India regarding the non-delivery of my ordered product. I placed an order on 21/11/2025 for...
  11. M

    REFUND FAIL

    Respect Sir/Mam I had ordered a parcel from amazon but when i received it i got a completely different product from what i had ordered So i returned the parcel. I had returned the parcel on 12 October and it's amazon policy to give refund within 7 days but today is 29th november and i still...
  12. I

    amazon refund lost in transit and do not refund money

    I need urgent help. I ordered a Samsung 990 EVO Plus 4TB SSD from the official @SamsungIndia store on @amazonIN . The SSD arrived dead. Amazon first told me to contact Samsung. Samsung asked me to travel 150+ km, which I cannot. Then Amazon assured me, “We will refund you.” On 13 Nov...
  13. S

    Amazon refund issue for Realme Narzo 70 Pro 5G smartphone

    On October 3, 2025, I placed an order (ID: 402-0436017-2669930) for a Realme Narzo 70 Pro 5G with an exchange for my old phone. I prepaid an amount of ₹15,978/-. I received the parcel on 11 October 2025. The delivery partner, upon inspecting my old phone for exchange, rejected it due to a...
  14. Rakesh jain

    Final Escalation – Urgent Action Required for Pending Refund & Financial Loss (Kodak TV Return)

    To: Reserve Bank of India – Banking Ombudsman Consumer Forum Authority Amazon India Senior Grievance / Nodal Officer Dear Sir/Madam, I am writing this email as a final escalation regarding the inordinate delay in processing my refund for the returned Kodak TV, despite multiple grievances...
  15. R

    Amazon Order - Smart Projector not delivered

    I ordered for 2 WZATCO Yuva Go Android 13.0 Smart Projector through Amazon on 15th Nov 2025. Both were to be delivered the same day. However, Amazon delivered only one of the projectors. When I called customer care of Amazon, they registered a service ticket. But after that there was no progress...
  16. R

    Grievance Regarding Wrongful Delivery Status and Non-Receipt of Order

    I am writing to formally raise a grievance regarding my recent Amazon order, which has been wrongly marked as delivered, even though I have not received the package. I placed an order on 11 November 2025 for a Fastrack Smart Watch as a surprise gift for my husband. The full payment for the order...
  17. L

    Amazon sell s used products and it’s says new brand one

    Hi, Recently I have purchased Samsung Galaxy z flip 5 in Amazon. After a month of uses age it got damaged, and I went Samsung series centre. They checked mobile after that only I got to know it’s not an Indian mobile and it’s a used one some one already used the same mobile on 2023. I was...
  18. guptadeepak1986

    Order automaticaly cancelled

    Respected Sir/Madam, I am writing to file a formal complaint against Amazon India regarding their persistent non-responsiveness and failure to address my issue despite multiple attempts from my side. Over the past few weeks, I have sent 15 emails to the following Amazon India...
  19. delvinsmathew

    Provided Laptop with pirated windows and other issues

    The product delivered to me, HP Victus 15-fb3003AX (Order: 171-6399655-7713932) is tampered, used, unsafe, and materially different from what was advertised and amazon is refusing any replacement or return saying the seller does not have the same item in stock! then give my money back! These...
  20. V

    URGENT:Non-refund of order No.407-9235353-9032320 Wrong product delivered(Mobile vs soap)-[4/5]Months Delay

    My Self Vishal Singh , I bought stuff from your amazon website but in that stuff I have been cheated by seller and amazon. Your customer care support also could not help us in this and they refused to give me refund. After that I had to take this step, I am sending a legal notice to you...
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