Elton Dcunha
New member
- Hotel Name
- MakeMyTrip-Indigo International Flight
- Company Name
- MakeMyTrip
- Website Name
- https://www.makemytrip.com/
- Customer Care Number
- +91 120-4641300
- Loss Amount
- 46000
- Ratings
- Opposite Party Address
- MakeMyTrip India Pvt. Ltd.,
DLF Building No. 5 Tower B
DLF Cyber City, DLF Phase 2
Sector 25, Gurugram, Haryana 122002,
India
Booking ID: NN7AJ0TF50809733636
Every single day, it’s the same response: “Please allow us more time.”
24 hours → 48 hours → repeat. No resolution, no accountability—just endless delays.
I’ve followed up multiple times across chats and support, shared all required details, and yet nothing has moved forward. Instead, it’s been a cycle of false timelines and zero ownership.
This isn’t just poor service—it’s mentally exhausting. After working long days, the last thing anyone should deal with is chasing their own money for over a month.
And just to highlight—I’m a Platinum+ MMT Black member. If this is the level of service for their premium customers, I can only imagine what others go through.
At this point, I’m left with no option but to escalate this legally and file an official complaint.
If you’re planning to book through MakeMyTrip—please think twice.
#CustomerExperience #RefundDelay #MakeMyTrip #ConsumerRights #PoorService
Every single day, it’s the same response: “Please allow us more time.”
24 hours → 48 hours → repeat. No resolution, no accountability—just endless delays.
I’ve followed up multiple times across chats and support, shared all required details, and yet nothing has moved forward. Instead, it’s been a cycle of false timelines and zero ownership.
This isn’t just poor service—it’s mentally exhausting. After working long days, the last thing anyone should deal with is chasing their own money for over a month.
And just to highlight—I’m a Platinum+ MMT Black member. If this is the level of service for their premium customers, I can only imagine what others go through.
At this point, I’m left with no option but to escalate this legally and file an official complaint.
If you’re planning to book through MakeMyTrip—please think twice.
#CustomerExperience #RefundDelay #MakeMyTrip #ConsumerRights #PoorService
