55 inch Toshiba TV under warranty vendor not responding

U

Umasankar090890

New member
Dealer Name
Consulting Rooms pvt Ltd.
Company Name
Toshiba
Product Name
C350MP 139 cm (55 inch) Ultra HD (4K) LED Smart Google TV 2023 Edition with Dolby Vision Atmos and REGZA Engine Warranty: 2 Years Warranty 1. [IMEI/Serial No: ] 3TE55G23413R01AFGA5142U
Customer Care Number
1800123960960
Loss Amount
31679
Ratings
2.00 star(s)
Opposite Party Address
20/229 , near hanuman temple , Nimmathota, Bethavolu. Gudivada Krishna District 521301 Andhra Pradesh
Hi,
We have bought 55 inch TV in the month of February 2024 with 2 years warranty.
Unexpectedly, unit is not switching ON from 06th June 2025.
We have given complaint to customer care , till date there is no proper response. For recent calls to them they are disconnecting the calls after knowning name and complaint.
TV to be replaced or Dealer should pay 6% interest for this failure and the time wasted.
 
Hello @Umasankar090890

Thank you for reaching out. We noticed that you are facing the similar problem against Toshiba TV regular problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

We have mentioned the process of filing complaint and the Judgments related to Toshiba TV

Note: Do not skip any step

TeamMember

Television Post in thread 'Toshiba TV ( under warranty) not being repaired'

Hello @Hyginus Lobo

I'm sorry to hear about the issues you're facing with your Toshiba TV repair. It's frustrating when a product under warranty isn't serviced promptly. Let's go through the steps you can take to resolve this matter.

📝 Summary of Your Complaint​

  • Product: Toshiba TV under warranty
  • Issue: The TV is not functioning correctly, and despite being under warranty, the company has not repaired it.
  • Time Elapsed: [Please specify the duration since the issue was reported.]
  • Communication: [Please provide details of any...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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