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chandrim Dutta

New member
Seller Name
Amazon.India
Company Name
Amazon India
Product Name
Protrinics My buddy D wood multipurpose movable and adjustable table for computer & laptop(Red)
Website Name
Amazon.in
Customer Care Number
180012001571
Loss Amount
1476
Ratings
1.00 star(s)
This is Chandrim
I placed an order on 04/04/2026, Protrinics My buddy D wood multipurpose movable and adjustable table for computer & laptop(Red) from amazon.in
Order No. 407-9014861-1073943.
This order has been delivered on 13/04/2026.
Issues I have faced
1. Damaged box.
2. 3/4 parts are missing
3. Return not accepting earlier.
4.wrong information by customer support team.
5. Replacement not accepting.
6. After accepting return, re order not accepting.
My question is amazon is verifying the order before it's delivery or not?
If yes then what happened this time?.

Now the order has been returned but amazon.in is not initiating the refund. As per the tracker return completed on 20th April
After that 9 days completed and no refund has been initiated.
 
Hello @chandrim Dutta

Thank you for reaching out. We noticed that you are facing the similar problem with AMAZON that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'amazon not doing refund for return product even not collecting product'

Hello @DILIP TEJWANI

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the Amazon via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first Send a detailed email to cs-reply@amazon.in outlining your issue, including order details and any previous correspondence and request to collect the Arquin...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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