Hello
@hoseaamsrangbamarak
they can't fix this issue
We are outlining the
first step to be taken before filing a case in the Consumer Forum.
Please follow the steps mentioned below. If you have already contacted
Bajaj Auto Limited via email and have not received any response, kindly share the relevant details with us so that we may guide you further.
Step: 1
We recommend that you first Send a detailed email to
customersupport@chetak.com outlining your issue, including vehicle details and request to repair or refund within 7 days.
Step: 2 - Offline
You can also send Legal Notice via registered post at
Bajaj Auto Limited Head Office.
Bajaj Auto Limited
Head Office:
Bajaj Auto Limited Complex, Mumbai-Pune Road,
Akurdi, Pune - 411035, Maharashtra, India
View Sample Notice:
To,
The Authorized Representative
Vehicle Company Name
Registered Office Address
Subject: 15 Days’ Notice for Deficiency in Service and Unreasonable Delay in Repair/Delivery of Vehicle
Dear Sir/Madam,
I, Your Name, hereby serve upon you this notice as under:
That I am the owner of Vehicle Name (Model: Model Name), purchased on DATE with a Registration No.: Number, which was submitted at your authorized service centre: NAME and ADDRESS on DATE for repair/service.
Mention this if the Vehicle is under warranty...
Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.
This step not only gives the a chance to
Bajaj Auto Limited to refund but also helps strengthen your case if you decide to file a complaint with the Consumer Forum later.
Best regards,
Thanks
