Bank Deducted Money wrongfully from my NPA loan account which was now paid fully and closed

Sanat Kumar

New member
Bank Name
Canara Bank
Loss Amount
600000
Ratings
4.00 star(s)
Opposite Party Address
Canara Bank, Nabarangpur
After closing the account, i observed multiple unaccounted charges like service charge, loan insurance policy, newspaper charges, e auction charges, and police escort charges.
When i asked the bank to give documents the sent me some invoices and a document from police justifying 90717 police escort charges.
After enquiring further through RTI the police dept said that this notice was not issued by them, hence it is fake (the bank deducted 90717 showing a fake document).
Later on asking about other newspaper charges they gave some invoices ( not even newspaper clips) which are not matching with the loan account statement, not as per date or amount on invoice and statement ( also they have not pasted notice in front of my house as per proper procedure as per security interest rules by RBI)
They have deducted inspection charges 5 times in 1 year
Other service charges and e auction charges deducted and no bill or no supporting documents provided
Insurance document not provided
Deducted 2% penalty charges but they never sent me emi bill or emi date.

I have filed consumer case, still the bank has not replied for more than 60 days, did not given any invoices or documents, when i ask the court clerk he said wait for 2 3 more hearing, but as per supreme court the bank should give reply within 30+15 =45 days.

What should i do, i have every supporting documents, the bank did not followed proper procedure as per security interest rules before publishing newspaper.
Before consumer case i filed it in RBI they just favouring bank giving him more time, and said everything is valid as per SARFEASI but the bank did not followed proper procedure so i should not be liable for this as per security interest rules.

What should i do ?
Should i wait for 2 3 more hearing, should i file for exparte, should i file for expedite
The clerk said that there are more pending cased if you file exparte but the bank is not giving any reply, i think there are more un reasonable charges, as per my finding excluding 90717 for police escort the bank has deducted 40000 for these service charge and newspaper e auction charges.
 

Attachments

Hello @Sanat Kumar

We have carefully reviewed all the details submitted regarding your complaint against Canara Bank. Based on our thorough evaluation, we suggest you to file a case before the nearest District Consumer Disputes Redressal Forum.
You can file the case through the online e-Jagriti portal: e-jagriti Platform: Ministry of Consumer Affairs, Food, and Public Distribution, Government of India

To initiate your complaint, the following documents need to be submitted:
  1. Index – A list of all enclosures/documents attached.
  2. Memo of Parties – Details of the complainant(s) and respondent(s).
  3. Affidavit – A sworn statement verifying the contents of the complaint.
  4. List of Events / Chronology – A timeline of key events related to the issue.
  5. Supporting Documents – Invoices, receipts, communication proofs, warranty cards, etc.

We can assist you by:
  • Drafting all the necessary documents (Index, Complaint, Affidavit, List of Events, etc.)
  • Uploading and filing the complaint on the Consumer Forum website on your behalf
  • Guiding you through the hearing process and next steps
If you would like to proceed, kindly confirm, and we will begin preparing your case files right away.

Thanks
 
Back
Top