Blinkit order not received and delivery partner talked so bad to me

SUJITH

SUJITH

New member
Seller Name
ORD30930991715
Company Name
Blinkit
Product Name
Snacks and ice cream
Website Name
Blinkit
Customer Care Number
‪+91 33 4083 80
Loss Amount
211
Ratings
1.00 star(s)
My order (ID: ORD30930991715) is showing as delivered, but I have not received it, which is completely unacceptable. There has been no delivery attempt at my location, and this false update reflects a serious lapse in your service. Additionally, the delivery person behaved in an unprofessional and disrespectful manner by making inappropriate remarks about my language and speaking rudely. This kind of conduct is unacceptable and deeply concerning.

I expect an immediate investigation along with clear proof of delivery, including all delivery details and confirmation. If the order cannot be delivered right away, a full refund must be processed without delay. Strict action should also be taken against the delivery person for this behavior. Failure to resolve this promptly will leave me with no option but to escalate the matter and file a complaint with the consumer court.
 

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Hello @SUJITH

Thank you for reaching out. We noticed that you are facing the similar problem with Blinkit that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Pet biscuit expired item delivered'

Hello @Arpita101981

This is very common issue and can be solved without filing the case before the Consumer Commission.

Online
We recommend that you first call the BlinkIt customer care at "011-40592373" and also send an email to the customer care department of the BlinkIt (grievance.officer@blinkit.com), clearly outlining your concerns, attach images showing the expiration date of the product, mention the transection details and request to Refund the amount.

In...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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