- Website Name
- Blinkit
- Loss Amount
- 899
- Ratings
I am writing this notice to bring to your attention the deficiency in service and unfair trade practice on your part.
On 22nd June 2026, I placed an boat ace airpods order through blinkit platform for a (Order ID: ORD53062906745). The product was delivered.During inspection at delivery, we found that the product was already used and damaged,one of those pods is not working completely.We immediately informed the delivery executive and requested cancellation/return, but were told that the order had to be accepted first before any return could be processed. Despite contacting customer support multiple times and providing all requested details, Blinkit failed to offer a proper resolution and kept sending generic responses. The purpose of open-box delivery is to allow customers to reject defective products on the spot, but this was not honored in my case. This caused financial loss, inconvenience, and significant mental stress. I request a full refund and appropriate action against this unfair practice. However, upon opening the package, I discovered that the item delivered was used/defective and not in new condition as advertised.
Since the very first day of delivery, I have repeatedly contacted your customer support team requesting a replacement/refund. Despite multiple follow-ups, no satisfactory resolution has been provided. This clearly reflects negligence and a lack of consumer care on your part.
Your actions amount to:
• Supply of defective/used goods
• Deficiency in service
• Unfair trade practice under the provisions of the Consumer Protection Act, 2019
I hereby demand that within 7 days of receipt of this notice, you:
1. Provide a full refund of the product amount
2. Compensate me for the inconvenience and harassment caused
Failing which, I shall be constrained to initiate appropriate legal proceedings against your company before the competent consumer forum, at your risk as to cost and consequences.
This notice is issued without prejudice to my legal rights.
On 22nd June 2026, I placed an boat ace airpods order through blinkit platform for a (Order ID: ORD53062906745). The product was delivered.During inspection at delivery, we found that the product was already used and damaged,one of those pods is not working completely.We immediately informed the delivery executive and requested cancellation/return, but were told that the order had to be accepted first before any return could be processed. Despite contacting customer support multiple times and providing all requested details, Blinkit failed to offer a proper resolution and kept sending generic responses. The purpose of open-box delivery is to allow customers to reject defective products on the spot, but this was not honored in my case. This caused financial loss, inconvenience, and significant mental stress. I request a full refund and appropriate action against this unfair practice. However, upon opening the package, I discovered that the item delivered was used/defective and not in new condition as advertised.
Since the very first day of delivery, I have repeatedly contacted your customer support team requesting a replacement/refund. Despite multiple follow-ups, no satisfactory resolution has been provided. This clearly reflects negligence and a lack of consumer care on your part.
Your actions amount to:
• Supply of defective/used goods
• Deficiency in service
• Unfair trade practice under the provisions of the Consumer Protection Act, 2019
I hereby demand that within 7 days of receipt of this notice, you:
1. Provide a full refund of the product amount
2. Compensate me for the inconvenience and harassment caused
Failing which, I shall be constrained to initiate appropriate legal proceedings against your company before the competent consumer forum, at your risk as to cost and consequences.
This notice is issued without prejudice to my legal rights.
