Cancellation of Bus Tickets

S

Sesha Sai Deepak

New member
Hotel Name
Sai Raj Travels
Company Name
Sai Raj Travels
Website Name
https://www.sairajtravels.net/index.html
Loss Amount
4909
Ratings
1.00 star(s)
Dear Sir,
We booked the bus tickets in Redbus on June 2,2026.
On June 9,2026 i got a WhatsApp message and call from this number (+91 - 87540 83505) stating that he's calling from Sai Raj Travels. Due to bus issue, we are cancelling your tickets which are boarding from Anakapalle and needs to be rebook again.
We thought he's from the same organization and believed him. Sad okay to proceed further. Later he said to transfer on the same number. We did the payment. attached allt he references chat with him.

Today we have got a call from this particular number (+91-9295558999) and saying that the agent was fraud which we contacted earlier and said the tickets were being cancelled because they haven't received the amount from that Person.

Now we lost 2200 and rebooked the tickets from their website and it charged now 2709.

Today at around 09:13AM, contacted the owner (+91-9347649529) and he said that their website and IP address are being hacked few days ago and claiming that is not theri mistake.
 

Attachments

Hello @Sesha Sai Deepak

Thank you for reaching out. We noticed that you are facing the similar problem with Red Bus that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Redbus didn't refund'

Hello @pavan_mandapakala

After reviewing your complaint regarding the refund issue with Red Bus, we understand that you had booked bus tickets through the platform but later became eligible for a refund due to cancellation/service-related issues. However, despite waiting for the committed timeline and contacting customer support multiple times, the refund amount allegedly remained pending.

You mentioned that you repeatedly followed up with Red Bus regarding the refund status but did not receive any satisfactory resolution or proper clarification from the...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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