Candes Product customer support not responding

A

amitk

New member
Seller Name
Flipkart
Company Name
Candes World
Product Name
Candes Geyser
Website Name
https://www.flipkart.com/
Loss Amount
1000
Ratings
1.00 star(s)
I purchased a Candes Geyser in 2023 and it is still in warranty period. I tried to contact Candes support through their WhatsApp support number, but they are not responding. It is been 5 days and they are not responding. I tried to contact them on Social media account but no response from them.
 
Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

VISHVRAJSINH1505

Thread 'WARRANTY INVOICE ISSUE'

*15 th sep* - I paid 57344 /- to Flipkart which includes (laptop worth -54039/- and extend accident warranty of 3 years worth 3304/-)
*18 th sep** - I got my laptop and with that i am Fully satisfied .
And on that day I got 2 invoice bill on my mail , I thought that one of them is for laptop bill and another is of warranty i brought .
After few day when I have to give payment bill to my father I check open them , and at that time I was shock that send invoice was not a warranty invoice it is some of courier charge slip .
*21 sep* - I called Flipkart coustomer care helpline for my...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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