complaint about w international

Company Name
W international holiday pvt ltd
Website Name
www.winternationalholidays.com
Customer Care Number
01204345948
Loss Amount
85000
Ratings
1.00 star(s)
Opposite Party Address
W international Holiday Pvt Ltd, Address : C2, 4TH FLOOR, SEC- 02, NOIDA -201301, UTTAR PRADESH
Tel: 01204282483 /01204345948
DPS Cars-Property No 12, Ground Floor, near KFC, Inter State Bus Terminal, Kashmere Gate, New Delhi, Delhi, 110006
I had purchased a car from DPS tata motors Kashmere gate delhi on 28 oct 2025 . They sold out my mobile no to thrid party . I received a call from W international holiday that due to purchased of new car you are our lucky winner for holiday trip to collect the voucher pls visit IIDL suites Mayur vihar Delhi.When i visted there they explained me plan of holiday package for 4 to 5 star property. it is night time to deal need to close on day as per W international holiday member. So i purchase plan and done payment of Rs 115000/-. They signed an agreement for this . When i reached home i read the contract paper found there were many information which were not clear to me so i call to coordinator for this again coordinator not explain my same thing. on a next day i mailed to them to cancelled my plan and i get revert that it is non refundable which is also previously not clear to me. i arranged meeting with W international and explain all things after many argument they agree to refund amount Rs 30000/- and reduced my policy from 10 year to 3 years. In the month of Dec 2025 i asked them for hotel booking they give me option of only 3star property . This is total Froud done by W international holiday and DPS car motor who sold my contact details to them
 
Hello @krishan kumar Sharma


Step: 1 - Download all the files from your email.
Step: 2 -Take Printout of all documents.
Step: 3 -Notarize the Affidavit and the Event file.
Step: 4 -Sign all the documents. (View Video for Reference)


Step: 5 -Scan all the documents.
Step: 6 -Create an account on E-Jagriti portal.
Step: 7 -Submit new case.
Step: 8 -Upload the documents on E-Jagriti portal.
Step: 9 -Pay the court/processing fee.

If any question feel free to contact again.

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Hello @krishan kumar Sharma

Step : 1 - Take Print
Please make 5 sets of the files uploaded on the e-jagriti (Proper Staple Each Set).
  1. Index
  2. Memo of Parties
  3. Events
  4. Affidavit
  5. Proforma
  6. Supporting Document
  7. Section 63 Certificate ..... ETC
Step : 2 - Buy 2 Files Covers
Buy 2 (Two) simple Office Files.

tag_file_700-jpg.14539



Step : 3 - Take Print
Take Two prints of attached File Sticker.pdf and paste it on the file cover.

Step : 4 - Arrange Documents
First File:
Arrange 4 sets of files

Second File: Arrange 1 set of file

Step : 5 - Visit Consumer Commission

Step : 6 - Submit File

Show the first file to the office staff, they will submit it and approve the case manually and provide you the next date.

The second file is for your reference.

If still have a question, feel free to call us.
Thanks
 

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