himanshurohilla995@gmail.
New member
- Seller Name
- COCOBLU RETAIL LIMITED
- Company Name
- Amazon India
- Product Name
- ONN Men's Pea Green Half Sleeves Polo Collar T-Shirt (Size : X-Small) | B0B9BC97QG ( B0B9BC97QG ) HSN:61099090
- Website Name
- Amazon Retail India Pvt. Ltd.
- Customer Care Number
- +912268910001
- Loss Amount
- 2517
- Ratings
- Opposite Party Address
- B-2, Nagar Rd, Somnath Nagar, Wadgaon Sheri, Pune, Maharashtra 411014
Dear Sir/Madam,
I am writing to formally raise a complaint against Amazon India for failing to collect a return product from my address and not issuing the corresponding refund amount, despite multiple requests and follow-ups.
I had placed an order on Amazon India with the following details:
Despite several scheduled pickup attempts, Amazon has failed to collect the product as no one came to collect the product from me, NO calls Nothing , and as a result, my refund has not been processed. I have contacted their customer service multiple times, but the issue remains unresolved. They Always issue a new date for pickup and no one comes For pickup. In my last conversation with customer executive they created a new pickup without my consent. I was asking them for the refund and they created a new pickup for my return without my consent. I am very frustrated with their behavior as they cut the all. Even their customer executive gave me assurance in the last second call that this is the last attempt for the pickup , if no one comes for the pickup this time we will issue the refund to you this is as per our return policy that if 3 pickup points are created for the order and its not picked up by amazon we have to issue the refund immediately. This has caused me financial loss, stress, and significant inconvenience.
I am attaching supporting documents including order details, return pickup mails for your records.
I kindly urge the Consumer Forum to intervene in this matter and take necessary action against Amazon India to protect consumer rights and prevent such issues from recurring.
Sincerely,
Himanshu Rohilla
contact - 98####7
I am writing to formally raise a complaint against Amazon India for failing to collect a return product from my address and not issuing the corresponding refund amount, despite multiple requests and follow-ups.
I had placed an order on Amazon India with the following details:
- Order ID: 408-9891449-8240356
- Product Name: ONN Men's Pea Green Half Sleeves Polo Collar T-Shirt
(Size : X-Small) | B0B9BC97QG ( B0B9BC97QG )
HSN:61099090 - Order Date: 26.04.2025
- Return Initiated On: 26.04.2025
- Amount Paid: ₹ 517
Despite several scheduled pickup attempts, Amazon has failed to collect the product as no one came to collect the product from me, NO calls Nothing , and as a result, my refund has not been processed. I have contacted their customer service multiple times, but the issue remains unresolved. They Always issue a new date for pickup and no one comes For pickup. In my last conversation with customer executive they created a new pickup without my consent. I was asking them for the refund and they created a new pickup for my return without my consent. I am very frustrated with their behavior as they cut the all. Even their customer executive gave me assurance in the last second call that this is the last attempt for the pickup , if no one comes for the pickup this time we will issue the refund to you this is as per our return policy that if 3 pickup points are created for the order and its not picked up by amazon we have to issue the refund immediately. This has caused me financial loss, stress, and significant inconvenience.
Therefore, I respectfully request:
- Immediate refund of ₹ 517
- Compensation of ₹ 5000 for the time wasted, repeated follow-ups, and mental harassment caused by Amazon’s negligent service.
I am attaching supporting documents including order details, return pickup mails for your records.
I kindly urge the Consumer Forum to intervene in this matter and take necessary action against Amazon India to protect consumer rights and prevent such issues from recurring.
Sincerely,
Himanshu Rohilla
contact - 98####7
