Complaint against jiomart failed order delivery

anjumohan

anjumohan

New member
Seller Name
Jiomart
Company Name
Jiomart
Product Name
Odomos Electric Mosquito Killer Racket, Good Knight gold flash mosquito repellant machine+refill
Website Name
Jiomart
Customer Care Number
18008901222
Loss Amount
570
Ratings
1.00 star(s)
I have placed an order under 'quick delivery in 30 minutes' option on Jiomart on 22nd May 2026. The delivery time showed on 8:39 PM. It's been more than 24 hours since I placed the order. I've prepaid the bill amount. I'm not able to cancel, as I click the cancel option it shows 'failed to cancel'. Not satisfactory actions taken even after reporting multiple times. Attaching the order history, payment details.
 

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Hello @anjumohan


Thank you for reaching out. We noticed that you are facing the similar problem with Jio Mart that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'JioMart online delivery payment made but order not received'

Hello @Andrea

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Day 1 - Step 1:
  • We recommend that you first call the JioMart customer care at "18008901222" and register your complaint.

  • You can also contact JioMart through their...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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