Complaint against jiomart for failed delivery, request for redressal under Consumer Protection Act, 2019

S

shubham sampatrao kadam

New member
Seller Name
SHUBHAM KADAM
Company Name
JIO MART
Product Name
VARLAKSHMI SABUDANA ,GOOD LIFE SABUDANA ,AMUL MASTI DAHI, BABY DOVE BAR
Website Name
JIOMART APLLICATION
Customer Care Number
18008901222
Loss Amount
0
Ratings
1.00 star(s)
Opposite Party Address
JIO MART
I HAVE ATTACHED THE DETAIL COPY OF MY COMPLAINT BELOW WITH STRONG EVIDENCES IN MY ORDER PRODUCT DELIVERY TIME 10-30 MINUTES SHOW IN THE APPLICATION OF JIOMART, BUT 2 HOURS COMPLITED BUT ORDER NOT RECEIVED. MY COMPLAINT IS JIOMART APP SHOW SOME PRODUCT DELIVERY TIME SHOW IN (QUICK FREE DELIVERY IN 10-30MINS) IT SHOW IN RED COLOUR AND CUSTOMER ORDER THE PRODUCT BUT I HAVE 2 TIME PHASE DELIVERY ISSUE IN JIOMART. SO I HAVE REQUEST TO REMOVE THE HEADING OF (QUICK FREE DELIVERY IN 10-30MINS) ON SOME PRODUCT THIS HEADING IS REMOVED OR DELETE FOR THE APPLICATION. MY ORDER ALSO 2HOURS LATE.
SIR IT IS NOT MY PROBLEM THIS APPLICATION IS DELIVERY TIME SAID (QUICK FREE DELIVERY IN 10-30MINS) BUT IS FROUD MANY PEOPLE ARE COMPLAINT ON THIS ISSUE PLEASE REMOVE THE SENTENCE OF (QUICK FREE DELIVERY IN 10-30MINS) FROM THIS APPLICATION.

ORDER NUMBER: 17500458880079895M
 

Attachments

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  • I HAVE REQUEST TO REMOVE THE HEADING OF (QUICK FREE DELIVERY IN 10-30MINS) .png
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Good Afternoon mam/Sir

Seller Name Manjula Maru (Gohil)
Company Name JIO MART
Product Name
Website Name JIOMART APLLICATION
Customer Care Number 18008901222
Amount Paid 941
Ratings 0.00 star(s)
Opposite Party Address JIO MART

Product details :
1. Saffola Active Squeezy Honey 350 g (pack of 2)
2. Himalaya Orange Tan Removal Face Wash 50 ml
3. Amul Badam Pista Shrikhand 500 g (Container)
4. Maggi 2-Minute Masala Noodles 70 g (Pack of 3)
5. Samvaad Guggal Wet Puja Dhoop Sticks 16 pcs
6. Tata Iodised Salt 1 kg
7. Ghadi Detergent Cake 60 g
8. Ariel Complete Detergent Powder 1 kg

Subject: Order Cancellation and Refund

Order Details
Name : Manjula Maru ( Gohil)
Order Number : 17571460280436187A
Shipment Number : 17571460280436187A-01
Order Date : 6 September 2025
Product Total : ₹941.00
Delivery Fee : FREE₹40.00
Order Amount : ₹941.00
Payment Mode : Prepaid

6th September 2025 order karne par bhi Product received Nahi hua hai. Amunt Rs. 941 Paid hai,
Maine jio mart online pe sab try kiya hai ,usme cancelled karne ke liya old tracking details aa raha hai, aur app what up par link send kar rahe ho. usme bhi try kiya par kuch ho nahi raha hai, already maine paid kiya product bhi received hai hua hai, our cancelled karne par bhi old oder id show ho raha hai , New september ka kuch bhi update nahi hai,

Toll-free number: 1800 890 1222 (available 8:00 AM to 8:00 PM, 365 days a year).
WhatsApp: Send a message to 70003 70003. is par bhi try karne par kuch ho nahi raha hai, old tracking ho rahi hai,pls help kijiye,

Mera problem March 2024 ko bhi hua tha uska bhi kuch response nahi aaya hai, sirf complaint le lo. aur resolve karke show ho raha hai. bahut bekar service ho rahi hai, phele muje aacha laga tha ki 10-30 min may product aa jata hai,. par abhi bahut bekar service ho rahi hai, sirf app may toll free no ya what pe msg aakar bhi kisi se koi contact nahi hota hai n custome se bathin bhi hamari nahi hoti, tho problem solve kaise Hoga, discount hone par bhi achi service nahi de rahe ho. pls help kijie, mera product cancelled karke muje refund kar dijiye. aur respone bhi accha nai mil raha hai, pls muje vishwas hai ki app meri problem solve karoge.
 
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