COMPLAINT AGAINST LIVPURE FOR DELAY IN SERVICE REQUEST OF WATER PURIFIER AND Request for Immediate Replacement of RO

Dealer Name
J M AQUA & CHIMNEY SALES & SERVICE
Company Name
LIVPURE
Product Name
LIVPURE RO
Customer Care Number
8800762226
Loss Amount
10000
Ratings
1.00 star(s)
I am extremely dissatisfied with the recurring service issues with my Livpure RO purifier. Service Request No. 26060411382566 was registered on 04 June 2026, and the purifier remained non-functional for more than 48 hours despite repeated follow-ups.

This is not the first time I have faced such delays. Almost every breakdown takes several days to resolve, causing significant inconvenience, especially as I am a senior citizen aged 68 years living with my 75-year-old husband. We depend on the RO purifier for our daily drinking water needs.

Since the purifier has repeatedly failed and Livpure has been unable to provide timely service, I request the immediate replacement of the RO unit with a new working machine.

Further, as I am paying for a subscription/service plan, I request that my subscription validity be extended by the number of days the purifier remained non-functional, as I was unable to use the service during that period.
 
मैंने अपने किराए के घर में रेटेड live pure ro लगवाया था जिसका इंस्टालेशन चार्ज 1499 रु था जो रिफंडेबल था मैने अपनी सर्विस फिनिश कर ली मेरा ro 02.06.26 को मेरे घर से वापस कंपनी वालो ने पिक कर लिया और मुझे बताया गया कि मेरा रिफंडेबल अमाउंट मेरे बैंक खाते में 24- 48 घंटे के अंदर आ जायेगा जो कि अभी 10 दिन के बाद भी नहीं आया मैने कई बार कंपनी के न. पर इस बात की शिकायत भी की है हर बार मुझे बताया जाता है कि 1- 2 दिन में आपका रिफंड हो जाएगा जो कि आज तक नहीं हुआ plz मेरी कंप्लेंट रजिस्टर करें ।
 
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