Nishapankaj
New member
- Dealer Name
- OLA Service
- Company Name
- OLA Electric
- Product Name
- OLA Scooty
- Customer Care Number
- 080 3311 3311
- Loss Amount
- 125000
- Ratings
- Opposite Party Address
- Ola Electric Mobility Limited is an Indian electric vehicle manufacturer headquartered in Bengaluru. Founded in 2017 by Bhavish Aggarwal, Ola S1 X,
I am writing to formally raise a complaint regarding the poor customer service I have experienced in relation to my OLA Scooty.
Scooter Details:
Model: OLA S1 X
Vehicle Registration Number: DL 4EV 8524
Date of Issue: 19 Aug 2025
Location: Delhi
I have been facing issues with my OLA Scooty/scooter not starting/for supplying a defective electric scooter. I reached out to OLA customer care team multiple times through call, but the responses have been delayed and unhelpful.
Despite raising a service request on 19th Aug 2025, there has been no proper follow-up or resolution. I also visited the service center, but the staff was unresponsive and did not provide a clear solution or timeline. This kind of experience is highly disappointing and not acceptable for a premium electric vehicle brand. I request your team to urgently look into this matter and provide a clear solution at the earliest. I also expect better support from your end, both in terms of responsiveness and the quality of service.
I attempted to contact Ola Electric’s customer care number (080-33113311), which was invalid. After significant effort, I obtained a showroom representative’s personal number. The representative provided temporary troubleshooting advice, which allowed me to reach home safely. This incident highlights the company’s failure to provide reliable emergency support.
Thanks!
Pankaj Kumar
Scooter Details:
Model: OLA S1 X
Vehicle Registration Number: DL 4EV 8524
Date of Issue: 19 Aug 2025
Location: Delhi
I have been facing issues with my OLA Scooty/scooter not starting/for supplying a defective electric scooter. I reached out to OLA customer care team multiple times through call, but the responses have been delayed and unhelpful.
Despite raising a service request on 19th Aug 2025, there has been no proper follow-up or resolution. I also visited the service center, but the staff was unresponsive and did not provide a clear solution or timeline. This kind of experience is highly disappointing and not acceptable for a premium electric vehicle brand. I request your team to urgently look into this matter and provide a clear solution at the earliest. I also expect better support from your end, both in terms of responsiveness and the quality of service.
I attempted to contact Ola Electric’s customer care number (080-33113311), which was invalid. After significant effort, I obtained a showroom representative’s personal number. The representative provided temporary troubleshooting advice, which allowed me to reach home safely. This incident highlights the company’s failure to provide reliable emergency support.
Thanks!
Pankaj Kumar
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