neeraj007
New member
- Model
- Redmi 14C 5G
- Dealer Name
- Flipkart
- Company Name
- Flipkart
- Customer Care Number
- Flipkart
- Loss Amount
- 16070
- Ratings
I purchased a Redmi 14C 5G smartphone through Flipkart. However, the product delivered does not match the variant ordered, and the device is also not functioning as expected for a 5G smartphone.
I ordered the Redmi 14C 5G with 6GB RAM and 128GB storage, but the product delivered is showing 8GB RAM and 256GB storage, which is different from the configuration mentioned in my order. Although the box carries the name “Redmi 14C 5G,” the actual device configuration does not match the product I purchased.
Additionally, the device is only showing/working on 4G network, despite being purchased as a 5G-enabled Redmi 14C 5G smartphone.
I contacted Flipkart Customer Support regarding these issues, but I was advised to approach the brand/service centre directly.
The product delivered therefore does not match the ordered configuration, and there is also a concern regarding the advertised 5G functionality.
Relief requested:
I request that the concerned company/seller investigate the matter and arrange a replacement with the correct Redmi 14C 5G 6GB RAM + 128GB Storage variant, or provide an appropriate resolution/refund if the correct product cannot be supplied.
Order ID: OD438771045322338100
I ordered the Redmi 14C 5G with 6GB RAM and 128GB storage, but the product delivered is showing 8GB RAM and 256GB storage, which is different from the configuration mentioned in my order. Although the box carries the name “Redmi 14C 5G,” the actual device configuration does not match the product I purchased.
Additionally, the device is only showing/working on 4G network, despite being purchased as a 5G-enabled Redmi 14C 5G smartphone.
I contacted Flipkart Customer Support regarding these issues, but I was advised to approach the brand/service centre directly.
The product delivered therefore does not match the ordered configuration, and there is also a concern regarding the advertised 5G functionality.
Relief requested:
I request that the concerned company/seller investigate the matter and arrange a replacement with the correct Redmi 14C 5G 6GB RAM + 128GB Storage variant, or provide an appropriate resolution/refund if the correct product cannot be supplied.
Order ID: OD438771045322338100