srpnarendra
New member
- Loss Amount
- 10620
- Ratings
I am filing this complaint under the Consumer Protection Act against Eduwatts Institute for deficiency of service and breach of contract.
I discovered Eduwatts Institute through an online search for SAP courses and registered my query with them. I was connected to Mr. Tej Narayan(M:9289870792) and joined the program in mid-July 2026. Since then, he has failed to respond to my repeated phone calls and SMS messages. Despite my requests, including a demand for a proper refund, no response has been provided by the institute or its representatives.
On 18th July, I formally requested SAP Server access, which was guaranteed as a mandatory part of my training program. Despite repeated follow-ups, the promised access has not been provided. Without server access, the course is unusable, rendering the training worthless.
The total course fee was ₹17,700, divided into two parts (60% and 40%). I paid 60%, i.e., ₹10,620, in good faith. The institute’s failure to deliver the promised services, coupled with negligence in responding to my communications, constitutes a clear violation of consumer rights.
I hereby request the Forum to:
Direct the institute to refund the full amount of ₹10,620 to my original payment source.
Take appropriate action against the institute for deficiency of service.
DA:As above
Address: Official Noida Address: CRESTWOOD Solutions LLP, B-3, 2nd Floor, Sector 7, Noida, 201301, Uttar Pradesh,
I discovered Eduwatts Institute through an online search for SAP courses and registered my query with them. I was connected to Mr. Tej Narayan(M:9289870792) and joined the program in mid-July 2026. Since then, he has failed to respond to my repeated phone calls and SMS messages. Despite my requests, including a demand for a proper refund, no response has been provided by the institute or its representatives.
On 18th July, I formally requested SAP Server access, which was guaranteed as a mandatory part of my training program. Despite repeated follow-ups, the promised access has not been provided. Without server access, the course is unusable, rendering the training worthless.
The total course fee was ₹17,700, divided into two parts (60% and 40%). I paid 60%, i.e., ₹10,620, in good faith. The institute’s failure to deliver the promised services, coupled with negligence in responding to my communications, constitutes a clear violation of consumer rights.
I hereby request the Forum to:
Direct the institute to refund the full amount of ₹10,620 to my original payment source.
Take appropriate action against the institute for deficiency of service.
DA:As above
Address: Official Noida Address: CRESTWOOD Solutions LLP, B-3, 2nd Floor, Sector 7, Noida, 201301, Uttar Pradesh,
