Complaint Regarding Partial Delivery by Amazon

P

pradeepx

New member
Seller Name
Home Rush
Company Name
Amazon india
Product Name
Plush Soft Baby Sofa Seat
Website Name
Amazon.in
Customer Care Number
180012001637
Loss Amount
0
Ratings
5.00 star(s)
Subject: Complaint Against Amazon for Non-Delivery of Product
I placed an order on Amazon for 2 products under the same order ID. However, only 1 product was delivered and the other item was missing.
I contacted Amazon customer support multiple times, but they refused to resolve the issue stating that the complaint period is over. The missing product was never delivered to me.
This amounts to deficiency in service and unfair trade practice. I request refund/replacement for the missing product along with appropriate compensation.
Order ID: 404-7553388-1849951
Missing Product Name: Plush soft baby sofa seat
Order Date: 16 April 2026

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Amount: ₹ 1730
Attached: Order screenshot, delivery details, email proof.
 

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Hello @pradeepx

Thank you for reaching out. We noticed that you are facing the similar problem with AMAZON that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'amazon not doing refund for return product even not collecting product'

Hello @DILIP TEJWANI

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the Amazon via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first Send a detailed email to cs-reply@amazon.in outlining your issue, including order details and any previous correspondence and request to collect the Arquin...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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