Refrigerator Compressor failure

S

sankepalli

New member
Dealer Name
Lakshmi ranga enterprises
Company Name
GODREJ
Product Name
DIRECT COOL REFRIGERATOR
Customer Care Number
1800 2085511
Loss Amount
6950
Ratings
1.00 star(s)
Opposite Party Address
SMA authorised service centre for Godrej
Under saifulla bridge
Rail way station road Anantapur 515001
No response from SERVICE CENTRE
BAD BEHAVIOUR AND BAD SERVICE
NO ONE RESPONSE TO SOLVE MY PROBLEM
NEARLY 10 MONTHS COMPLETE
 
Hello @sankepalli

Before proceeding further, we recommend that you first send a WhatsApp request (9321665511) and email at (care@godrejcp.com) to the customer care department of the Godrej Home Appliances, clearly outlining your concerns and requesting to replace/repair the defective washing machine.

This step not only gives the company a chance to address the issue but also helps strengthen your case if you decide to file a complaint with the Consumer Forum later.

Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

Thanks
 
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