Damaged and different product

Kamleshah5856

New member
Seller Name
HARITU TRADING PRIVATE LIMITED
Company Name
HARITU TRADING PRIVATE LIMITED
Product Name
Clear view Rimless one power auto focus reading glasses
Website Name
FACEBOOK
Loss Amount
400
Ratings
1.00 star(s)
Opposite Party Address
VASAI WEST
Subject: Legal Notice for Deficiency in Service & Unfair Trade Practice – Wrong and damaged product delivery . Order no .DH4qHG-3434217

Sir/Madam,

1. I, Kamlesh Shah ,am a consumer within the meaning of Section 2(7) of the Consumer Protection Act, 2019.

2. On 19 Aug 2026, I purchased Clear view Rimless one power auto focus reading glasses from your company vide Order No. DH4qHG-3434217 for a total consideration of ₹400 paid through G pay
3. As per their confirmation, the product was to be good in quality . However, the product is of very low quality and seems as used product . Tracking details show order delievered. This amounts to deficiency in service and unfair trade practice u/s 2(11) & 2(47) of the Consumer Protection Act, 2019.
Due to their negligence, I have financial loss of rupees Rs 400/-
 

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Hello @Kamleshah5856

Please follow the below steps:

Step 1
If you have paid through UPI like paytm or googlepay, visit NPCI website and register your complaint.

Step 2
File an Online
complaint with National Cyber Crime Reporting Portal: https://cybercrime.gov.in

Step 3
File a complaint with Payment Gateway Service Provide


If they receive too many complaint, they will instantly banned the website and the payment gateway.

Thanks
 
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