Damaged Chimney

D

dsbajwa

New member
Seller Name
Amazon
Company Name
Amazon Seller Services Pvt Ltd
Product Name
Kitchen Chimney
Website Name
Amazon.in
Loss Amount
10990
Ratings
1.00 star(s)
Opposite Party Address
Khasra No. 3757, 3758, 3759, 3760, Khewat Khata No. 289_316, Rampur, Tehsil Payal LUDHIANA, PUNJAB, 141418
IN
The kitchen chimney delivered in damaged condition, the delivery person took OTP saying it was for delivery and the package was not opened. The chimney return was arranged by the customer service but did not get a call from the logistic person of amazon and the return was cancelled. Again there was a pick arranged on 26th of May and that also was cancelled.
 
Hello @dsbajwa

Thank you for reaching out. We noticed that you are facing the similar problem with AMAZON that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'amazon not doing refund for return product even not collecting product'

Hello @DILIP TEJWANI

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the Amazon via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first Send a detailed email to cs-reply@amazon.in outlining your issue, including order details and any previous correspondence and request to collect the Arquin...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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