Catch Chat Masala Sprinklers 50 g , Red Label Leaf Tea 100 g , MDH Kashmiri Mirch Powder 100 g , Catch Hing 25 g , Catch Peri Peri Masala Sprinkler 90 g , Haldiram's Golden Mixture 800 g , Cello Food Locker Jar 500 ml (Set of 6) , Rajdhani Chana Dal 500 g , Rajdhani Kabuli Chana 500 g
Website Name
Jiomart
Customer Care Number
18008901222
Loss Amount
0
Ratings
1.00 star(s)
I am writing to formalize a complaint against JioMart regarding a persistent deficiency in service and unfair trade practices. I currently hold store credit in my JioMart account, which I have attempted to utilize by ordering groceries daily for the past six days. Each time, the order is accepted, only to be cancelled by the end of the day without any valid explanation. Despite raising multiple complaints with JioMart customer care and receiving repeated assurances of 'expedited delivery,' the situation remains unresolved and my orders are never fulfilled. This repetitive cycle of cancellations prevents me from accessing the value of my store credit, effectively withholding my funds. I am seeking immediate intervention to ensure my orders are processed or my store credit is refunded to my original payment method.
Thank you for reaching out. We noticed that you are facing the similar problem with Amazon that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.
We are outlining the first step to be taken before filing a case in the Consumer Forum.
Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.
Day 1 - Step 1:
We recommend that you first call theJioMart customer care at "18008901222" and register your complaint.
You can also contact JioMart through their...
If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.
