Deficient Service & Non-Refund of Advance Payment

Jeswin.Joshy

New member
Company Name
Nutritious Dabba
Product Name
One-Week Trial Meal Plan
Loss Amount
4200
Ratings
4.00 star(s)
I paid ₹4,200 in advance for Nutritious Dabbadabba's one-week trial meal plan. On the first day, breakfast was not delivered; lunch, promised before 1:30 PM, was delivered at 3:00 PM; and dinner, promised before 8:00 PM, was delivered at 9:00 PM, causing inconvenience and affecting my working hours.
The company assured me that the service would improve the next day, but breakfast was again not delivered. Due to the repeated failure to provide the promised service, I cancelled the plan and requested a refund.
After repeated calls and messages, the company agreed to refund ₹3,700 by Saturday morning. However, the refund has not been processed, and they have been avoiding my calls and messages for the past three days.
I request appropriate action against the company for deficiency in service and direct them to refund my money immediately
 
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