Delivery courier company fraud

yashaswini

yashaswini

New member
Seller Name
Delivery courier company
Company Name
delivery courier company
Product Name
Jewelry
Website Name
Meeso
Customer Care Number
+918069856101
Loss Amount
124
Ratings
3.00 star(s)
I have order the parcel from messho
12th December i got call from delivery courier company, he didn't reached my house and simply updated I am unavailable

After 2 days again another delivery boy attend the and forgot to scan the QR code of parcel and took back the parcel
Next day the parcel have updated to return without my concern
I requested to deliver my parcel in delivery courier company app, but it is updated to return
 

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Hello @yashaswini

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Shipment ordered online is not delivered by courier service provider from past 20 days'

Hello @R V S Prasad

I'm sorry to hear about the delay in receiving your online order. Under the Consumer Protection Act, 2019, consumers in India have the right to timely delivery of goods and services. Here's how you can address this issue:

Steps to Address the Undelivered Shipment​

Steps before filing case in the Consumer Forum

1. Contact the Seller
Reach out to the Lenovo from whom you made the purchase. As per consumer rights, the seller is responsible for ensuring the delivery of the product. Inform them about the delay and request an update...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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