Domino's bad baker pizza and customer service

K

Kashish tripathi

New member
Company Name
Dominos
Product Name
Pizza and burger
Loss Amount
412
Ratings
1.00 star(s)
Order #10
28 Dec 2025/ 12:34 / Payment Method Dominos Wallet / 2 Item
1 × 5 Course Meal: Veg Loaded Pizza
1 × Burger Pizza - Premium Veg
Sub Totel: 348.00 rupees
Taxes & Charges: 54.15 rupees Domino Wallet: 402.00 rupees
My Contact Number- 8178012493

I had ordered the first pizza from Domino's on 26th in which the hair came out of the pizza and the quality of the other 2 orders is very bad, it tastes very strange as if some old and useless thing has been used.

I want my money back. I will never order anything from Domino's again.

The same issue is coming up again and again, both my time and money have been wasted.
 

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Hello @Kashish tripathi

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first call the Dominos customer care at "1800-208-1234" and also send an email to the customer care department of the Dominos (guestcareDominos@jublfood.com), clearly outlining your concerns that you have received non-vegetarian food instead of the vegetarian and requesting for Compensation and also ask them to Refund the amount.

This step not only gives the Dominos a chance to compensate and refund but also helps strengthen your case if you decide to file a complaint with the Consumer Forum later..

Offline
You can also send your feedback via registered post at Dominos Head Office

Dominos Corporate Office
Domino''s Pizza India,
Tower-D, Plot No. 5,
5th Floor, Logix Techno Park,
Sector 127, Noida - 201304, U.P

If they already refunded the amount and provided you the reference number but the amount is not reflecting in your account, please contact your bank or payment provider.

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Thread 'Notice to CMD of the Company'

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Chairman / Managing Director
Mention Company Name

Subject: Notice Before Filing Consumer Case in Consumer Forum.

Dear Sir/Madam,

This is to inform you that I, Your Name, am constrained to issue this notice on account of the deficiency in service and/or unfair trade practice committed by your company in relation to Mention product/service name, order number, date of transaction.

Despite repeated attempts made by me to resolve the matter amicably, including contacting your customer care, no satisfactory response or resolution has been provided till...

Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

Best regards,
Thanks
 
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