Ekart Logistics panchavati hub nashik

  • Thread starter Thread starter adi
  • Start date Start date
  • Opposite Party Name Opposite Party Name
    ekart
A

adi

New member
Seller Name
Shipclues Technologies Private Limited / Ekart Logistics
Company Name
Ekart Logistics nashik panchavati
Product Name
Mens cargo
Website Name
http://www.ekartlogistics.com/
Customer Care Number
1800 208 9898
Loss Amount
898
Ratings
2.00 star(s)
Opposite Party Address
Ekart logistics panchavati hub ,XRX3+F82, Swaminarayan nagar, Nashik, Maharashtra 422006
I am writing to raise a serious complaint regarding your service related to a product delivery made on 24th April 2025.
A package was delivered to me by Ekart Logistics, ordered from Shopclues Technologies Private Limited, but the product delivered was incorrect. I visited the Ekart office on the same day to report the issue. EKART PANCHAVATI NASHIK team collected the wrong product from me and assured that a complaint had been raised and that I would receive my refund within 15 days.
Now, over two months have passed, and I have received neither a refund nor the correct product. In fact, the item you collected has also not been returned, leaving me with no item and no refund.
Worse, every time I tried to follow up, staff either refused to give a proper response or behaved rudely, showing a complete lack of responsibility and professionalism.
This is a clear case of negligence and service failure from Ekart’s end. I request immediate action to either refund my full amount or provide a clear resolution.
Everyday Adventure: 2 Cargo... with tracking ID SSIC1112811560 from Shipclues Technologies Private Limited
 
Hello @adi

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

Please Note: The process of filing complaint in the Consumer Forum is same, even if the e-commerce company is different.

S

Thread 'Duped by Amazon and its delivery associates'

I ordered this product on07th May in Amazon’s promotional sale at a cost of INR 8049. Air Fryer was delivered to me on 13th May between 10.50am and 11 am. On this day, I was not present at home to receive the parcel from amazon delivery executive. My daughter received this parcel on my behalf.

Same day, rather at same time, my daughter’s class XII board result was declared by CBSE. As she passed with grand 96% marks, entire family was celebrating my daughter’s achievement all day long.

At night, we started opening all parcels that were delivered on 13th May. While opening this small...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
Ekart logistics panchavati hub ,XRX3+F82, Swaminarayan nagar, Nashik, Maharashtra 422006

Issue:
Today Ekart logistics partner ParcelX came to door step, with 2 packets.
I have ordered 1 packet from Zapthyra with coord set

Since I ordered one, I informed to Ekart person and he raised cancellation for another one (PLXC3000259774) and I paid for one parcel.
When I opened the parcel , very old used pant appeared which is not the one I ordered.

I think the other parcel was correct and from there I am trying to search of agent contact of ParcelX and I didnt find it.

Please immediately ask your person to deliver correct order or return the money as online paid to Ekart account.
 
adi said:
I am writing to raise a serious complaint regarding your service related to a product delivery made on 24th April 2025.
A package was delivered to me by Ekart Logistics, ordered from Shopclues Technologies Private Limited, but the product delivered was incorrect. I visited the Ekart office on the same day to report the issue. EKART PANCHAVATI NASHIK team collected the wrong product from me and assured that a complaint had been raised and that I would receive my refund within 15 days.
Now, over two months have passed, and I have received neither a refund nor the correct product. In fact, the item you collected has also not been returned, leaving me with no item and no refund.
Worse, every time I tried to follow up, staff either refused to give a proper response or behaved rudely, showing a complete lack of responsibility and professionalism.
This is a clear case of negligence and service failure from Ekart’s end. I request immediate action to either refund my full amount or provide a clear resolution.
Everyday Adventure: 2 Cargo... with tracking ID SSIC1112811560 from Shipclues Technologies Private Limited
Click to expand...
hello, Where is this Ekart Panchavati address, I will go n return my wrong parcel to them, if you have address and contact number, could you please share with me thank you
 
Please follow the below steps:

Step 1
If you have paid through UPI like paytm or googlepay, visit NPCI website and register your complaint.

National Payments Corporation of India (NPCI) - Enabling digital payments in India

National Payments Corporation of India is an Umbrella Organisation that facilitates services like UPI Payment, Bharat Bill Pay, RuPay Card, FASTag, NACH, UPI & Adhaar Based Digital Payments in India. Know More.
www.npci.org.in www.npci.org.in

Step 2
File an Online complaint with National Cyber Crime Reporting Portal:
https://cybercrime.gov.in

Step 3
File a complaint with Payment Gateway Service Provide

If they receive too many complaint, they will instantly banned the website and the payment gateway.
 
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