Water Purifier Eureka Forbes No Service

Reshma2026

Reshma2026

New member
Dealer Name
-
Company Name
Eureka Forbes
Product Name
Eureka forbes aquaguard enhance
Customer Care Number
7039883333
Loss Amount
50000
Ratings
1.00 star(s)
Hello

Eureka Forbes Waterfilter service request was logged kn 24th Jan 2026, amc is valid till Jan 2027, but no action has been taken till now. Very difficult to reach their customer service, last week i was on a paid call with them for 40 minutes tegarding the service request and they did nothing yill now and didnt help either and when i was adamant inwont leave the call until i found a reaolution, they hung up kn me. They are cheating people taking amc for 10000 and going thru this trauma no service and no water!!!
 
Hello @Reshma2026

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Online AMC taken but Technician or company not responding.'

Dear @Dhruv

We have reviewed your detail concerning the lack of response from Eureka Forbes following the purchase of an Annual Maintenance Contract (AMC). Such inaction constitutes a clear case of deficiency in service under the Consumer Protection Act, 2019.

Legal Grounds:​

According to Section 2(11) of the Consumer Protection Act, 2019, "deficiency" refers to any fault, imperfection, shortcoming, or inadequacy in the quality, nature, or manner of performance required to be maintained by or under any law or contract. Failure to provide services as stipulated...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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