Hussain Semari
New member
- Hotel Name
- Hotel Elixir Inn
- Website Name
- Fabhotels.com
- Customer Care Number
- 7042424242
- Loss Amount
- 10000
- Ratings
- Opposite Party Address
- 6th Floor, Sai Milap Shoppers, 604, Gaurav Path Road, Palanpur, Surat,, Surat
Dear sir/madam,
I have booked a Hotel Elixir Inn in Surat for a stay from 23-09-2026 to 01-10-2026 from the Online Portal fabhotels.com on 20-07-2026, and when i reached the hotel on 23-09-2026, the Hotel staff refused that they don't have the online booking, and the hotel staff said to take Offline booking & also Said that they don't take Online Bookings.
I called the Fabhotels customer care for the issue, and they also said to cancel the online booking and book offline hotel, and we have cancelled the booking but the Refund Amount hasn't credited to my account.
I called multiple times to customer care and they are not responding to my calls Properly.
I have booked a Hotel Elixir Inn in Surat for a stay from 23-09-2026 to 01-10-2026 from the Online Portal fabhotels.com on 20-07-2026, and when i reached the hotel on 23-09-2026, the Hotel staff refused that they don't have the online booking, and the hotel staff said to take Offline booking & also Said that they don't take Online Bookings.
I called the Fabhotels customer care for the issue, and they also said to cancel the online booking and book offline hotel, and we have cancelled the booking but the Refund Amount hasn't credited to my account.
I called multiple times to customer care and they are not responding to my calls Properly.
