Flipkart Cancelled Approved Return for Damaged and Incomplete Product After Pickup Reschedule

Akhila B

New member
Seller Name
SHYAM JI TRADERS
Company Name
Flipkart Internet Private Limited
Product Name
FurniGully 6+2 Organizer Wardrobe for Cloth Carbon Steel Collapsible Wardrobe (Finish Color - MAROON, DIY(Do-It-Yourself))
Website Name
https://www.flipkart.com
Customer Care Number
044-45614700
Loss Amount
804
Ratings
1.00 star(s)
Opposite Party Address
Flipkart Internet Private Limited
Buildings Alyssa, Begonia & Clove Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village,
Bengaluru – 560103, Karnataka, India.
I ordered an organizer wardrobe from Flipkart for ₹804. The product delivered was damaged and had missing parts. I immediately raised a return request, and Flipkart approved it.

The pickup was scheduled, but when the delivery executive arrived, I was not at home. I requested him to reschedule the pickup for the next day, and he agreed.

Later, I checked my order status and found that my refund/return had been cancelled without my consent. I then received an email from Flipkart asking me to create a new return request. However, by that time the return period had expired, making it impossible for me to submit a new request.

I received a damaged and incomplete product, yet my approved return was cancelled due to a pickup reschedule. This is unfair and has caused me financial loss.

I request that Flipkart immediately accept the return, arrange pickup of the damaged product, and refund my full payment of ₹804.
 

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Hello @Akhila B

Thank you for reaching out. We noticed that you are facing the similar problem with Flipkart that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.



If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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