Sujitraj M J
New member
- Seller Name
- VGuardindusties LTD
- Company Name
- Flipkart PVT LTD
- Product Name
- V guard i4 prima 2040, V guard id5 ace 5540
- Website Name
- Flipkart
- Customer Care Number
- 44-71783000
- Loss Amount
- 1584
- Ratings
- Opposite Party Address
- Flipkart
I ordered 2 water heaters on 10th August, 2026 and I was promised delivery in two days. I waited till 14th of August and raised a concern with Flipkart support and they asked me to wait for 2 more days. I then raised a complaint again after 2 days and they told me that the product was misplaced and they weren’t able to trace the parcel ( Note: Misplaced) and I was asked to wait for two more days.
Post two days, I received the AC that I ordered from Amazon too and was waiting for the stablizer and also I’ve kept the installation on hold too. I again contacted flipkart’s customer care senior on 23rd August and she connected me with the area manager who then told me that the parcel wasn’t lost in the first place (Note: Fake update on order for which the senior raised a complaint) which basically made me feel very bad that I got lied to. The area manager then promised me that they’ll deliver the product the next day and I received an out for delivery notification. Yesterday, at around 7pm, without any intimation my order got cancelled ( I requested for a replacement to customer care on 18th of August which was denied).
I was waiting for this products for almost 20 days, and out of the blue my order got cancelled and now the prices of the product combined are 1500/- extra and the customer care has promised me 150 super coins for my loss ( Note: 150 super coins for my 1500/- loss) I am never going to accept this.
Post two days, I received the AC that I ordered from Amazon too and was waiting for the stablizer and also I’ve kept the installation on hold too. I again contacted flipkart’s customer care senior on 23rd August and she connected me with the area manager who then told me that the parcel wasn’t lost in the first place (Note: Fake update on order for which the senior raised a complaint) which basically made me feel very bad that I got lied to. The area manager then promised me that they’ll deliver the product the next day and I received an out for delivery notification. Yesterday, at around 7pm, without any intimation my order got cancelled ( I requested for a replacement to customer care on 18th of August which was denied).
I was waiting for this products for almost 20 days, and out of the blue my order got cancelled and now the prices of the product combined are 1500/- extra and the customer care has promised me 150 super coins for my loss ( Note: 150 super coins for my 1500/- loss) I am never going to accept this.
