Flipkart delivery delayed issue

Venkatesh_123

Venkatesh_123

New member
Seller Name
IWQNBecommerce
Company Name
Samsung
Product Name
AC
Website Name
Flipkart
Customer Care Number
04445614700
Loss Amount
35000
Ratings
1.00 star(s)
Opposite Party Address
Flipkart
I ordered Ac in flipkart on September 23rd now it's October 21st still it not delivered, they assigned to one deliver partner to DELHIVERY if i track my order in flipkart there its some capacity issue and if I went and checked in delhivery website in tracking it says it's cancelled the order but it's not reflecting in flipkart literally i was waiting from 1 month there is no update from their end even i paid prepaid amount, if i contact
flipkart they are asking 24 hours to give updates everytime everyday same thing they are repeating I don't have cancellation options also from my end, i need to gift that product to some other person on a particular day now I don't know what to do i dont have extra money to purchase the other product and gift that and gift date also passed now also I can't cancel in flipkart, I'm in a dilamo what to doo please help me

OrderId : OD435548071715353100
 

Attachments

  • IMG_1649.png
    IMG_1649.png
    322.6 KB · Views: 0
  • IMG_1620.png
    IMG_1620.png
    160.9 KB · Views: 0
  • IMG_1619.png
    IMG_1619.png
    325.8 KB · Views: 0
  • IMG_1618.png
    IMG_1618.png
    336 KB · Views: 0
Hello @Venkatesh_123

We have carefully reviewed all the details and documents you have submitted regarding your complaint. Based on our thorough evaluation, we regret to inform you that the only viable option left is to file a case before the nearest District Consumer Disputes Redressal Forum.

Process to File a Consumer Complaint Online:​

You can file the case through the online e-Jagriti portal: e-jagriti Platform: Ministry of Consumer Affairs, Food, and Public Distribution, Government of India

List Documents Required for Filing the Case:​

To initiate your complaint, the following documents need to be submitted:
  1. Index – A list of all enclosures/documents attached.
  2. Memo of Parties – Details of the complainant(s) and respondent(s).
  3. Affidavit – A sworn statement verifying the contents of the complaint.
  4. List of Events / Chronology – A timeline of key events related to the issue.
  5. Supporting Documents – Invoices, receipts, communication proofs, warranty cards, etc.
 
Back
Top