Flipkart doing bluff with customers with selling used and second hand products

paraskumar2008

paraskumar2008

New member
Seller Name
LOGICA INFOWAY LIMITED , Bill-from Address: J.L.No-9,55 and 8 ,Mouza-chandipur,Harinarayan chak ,Amraberia,District-Howrah ,West Bengal, uluberia, Howrah , West Bengal, India - 711316, IN-WB , GSTIN - 19AABCE0772B1Z1
Company Name
Samsung
Product Name
Samsung S26 Ultra
Website Name
Flipkart
Loss Amount
127600
Ratings
1.00 star(s)
Opposite Party Address
Flipkart.com
Dear support Team,


I am writing to express my strong dissatisfaction and triggered to prepares for legal procuedure, with how my case has been handled. Despite waiting for a resolution since June 24th, my concern has once again been closed without any action or resolution. Your team has repeatedly provided rescheduled dates only to close the ticket arbitrarily.

Given the lack of progress and the unilateral closure of my complaint, I am now prepared to escalate this matter legally.

Kindly refer the attached screenshot, screen record and pickup boy phone info picture,

Rest all the required delivery and pickup attempt recorded video is also available with me for further legal proceedings,

1. Its intentionally not showing the required
language so that customer cant connect with you.
2. Given misinformation in Pickup boy's phone so that he can't approve and complete the pickup.
3. No updates on action taken on seller,
4. No Followups from your side on customer service and concern, only few calls just for share another extended date.

Attaching Bill and samsung service report for your reference.

Thanks
Paras saini
9680007783
 

Attachments

  • Document 12.pdf
    Document 12.pdf
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  • Screenshot_20260719-223715.jpg
    Screenshot_20260719-223715.jpg
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Hello @paraskumar2008

Thank you for reaching out. We noticed that you are facing the similar problem with Flipkart that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Reverse Pickup Completed but Return Cancelled – Order ID OD336206895394649100 – Immediate Intervention Required'

Hello @Tousif

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step 1:
We recommend that you first call the Flipkart customer care at "044-45614700" and register your complaint.


Step 2 – Email Customer Care
Please send a detailed email...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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