Flipkart

Lurdhu sunder

Lurdhu sunder

New member
Seller Name
TEXUM BUILDTECH PRIVATE LIMITED
Company Name
TEXUM BUILDTECH PRIVATE LIMITED
Product Name
TEXUM BUILDTECH PRIVATE LIMITED
Website Name
Flipkart
Customer Care Number
7620807258
Loss Amount
1706
Ratings
1.00 star(s)
Opposite Party Address
TEXUM BUILDTECH PRIVATE LIMITED
, PLOT NO 14 AMALGAMATED INDUSTRIAL ESTATE , BEHIND DIAMOND HOTEL ASANGAON WEST, THANE, MAHARASHTRA - 421601
I am writing to express my strong dissatisfaction regarding my recent order for an TX-BPW Cyan New Wireless 1800 Watt, 60 Bar Rechargeable Battery Pressure Washer.

Despite the promised delivery date, I have yet to receive my item. The delivery has been rescheduled day after day without any clear explanation. I even took the initiative to visit the nearby delivery hub, but the staff there were unable to locate my package. They informed me that they would search for it and might have an update in a day or two, but could not provide any certainty.

It is extremely frustrating to experience such significant delays and lack of accountability from a platform of this size. If a delivery cannot be fulfilled within the promised timeframe, or if there are insufficient delivery agents, orders should not be accepted with one-day delivery guarantees. This has been a very poor experience compared to other e-commerce platforms.

Please provide an immediate update on the status of my order [FMPP4054805969] and confirm exactly when it will be delivered.
 

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Hello @Lurdhu sunder

Thank you for reaching out. We noticed that you are facing the similar problem with Flipkart that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Reverse Pickup Completed but Return Cancelled – Order ID OD336206895394649100 – Immediate Intervention Required'

Hello @Tousif

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step 1:
We recommend that you first call the Flipkart customer care at "044-45614700" and register your complaint.


Step 2 – Email Customer Care
Please send a detailed email...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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