For delaying my product delivery

Chethan B

Chethan B

New member
Website Name
Amazon
Loss Amount
23153
Ratings
5.00 star(s)
Name: Chethan
Address: No. 111, JN Road, Anakaputhur, Chennai
Phone: 8122729362

Subject: Complaint Regarding Delay and Non-Delivery of Amazon Product

I would like to file a complaint against Amazon India regarding the non-delivery of my ordered product.

I placed an order on 21/11/2025 for:
“Wisely 2in1 Impossible Unbreakable Camera Lens Nano Glass + Front Guard Screen Protector for iQOO Z10 5G Anti Scratch Flexible Screen Guard HD Clear.” And Iqoo z10 5g mobile phone

Product for: iQOO Z10
Order ID: 365407888119
Tracking ID: 365354886077
Expected delivery date: 29/11/2025

Even after the due date, the product has not been delivered. I contacted Amazon customer support multiple times, but they failed to provide a clear update or resolution. This has caused inconvenience and frustration.

I request NCH to intervene and direct Amazon to:

1. I want to cancel and refund as soon as possible


2. Provide clarification about the delay.


3. Take appropriate action for service deficiency.



I am ready to provide screenshots and order proof if required.

Thank you,
Chethan


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If you want, I can also:
✔ Format this in short version for mobile NCH app
✔ Write in Hindi/Tamil
✔ Prepare the Amazon grievance officer email too
 
Hello @Chethan B

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread against Amazon.

We kindly request you to please review that thread for the information you’re looking for in order to get refund, delivery, Order or any other issue with Amazon.

TeamMember

Post in thread 'Amazon Issue & Complaint'

Hello @KIRTI SINGH

I'm sorry to hear about the difficulties you've encountered with your Amazon order and refund process. Based on your complaint regarding the delayed refund for the returned leather jacket (Order No: 406-7361448-8101941), here are the steps you can take to seek resolution:

📜 Legal Precedents Supporting the Complainant​

While specific judgments regarding Amazon are readily available, there have been instances where consumers have successfully sought compensation for similar grievances. In cases where service providers have failed to deliver promised...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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