nkboss1987
New member
- Seller Name
- MAA BHAGWATI ETHNIC LLP C-85 ANAND VIHAR , DELHI-110092, , Delhi, Delhi-110031
- Company Name
- myntra
- Product Name
- PRSDKASS111820639(C-118_Navy-Blue_38) - Pro-Ethic STYLE DEVELOPER Men Ethnic Motif Embroidered Sequinned Kurta Set, Size: M
- Loss Amount
- 3950
- Ratings
- Opposite Party Address
- Motihari, Bihar
I am writing to formally complain regarding a serious issue with my recent order.
Order ID: #132803001526721116303
Order Date: 14 APR 26
Item Ordered: Pro-Ethic STYLE DEVELOPER,
Men Ethnic Motif Embroidered Sequinned Kurta Set,
1 kurta and trousers set with jacket
Size: M Quantity: 1
Item Received: Formal shirt.
I received the wrong product on 19th APR from myntra. I immediately raised a return request on the Myntra App. However, Myntra support has denied my request/failed to initiate a return, claiming that the correct product was delivered, which is completely false.
Evidence Attached:
Photographs of the wrong item received.
Photographs of the packaging/label.
Copy of the invoice.
Screenshots of the return denial.
I have already contacted customer support, but I have not received any resolution.
Resolution Required:
I demand an immediate pick-up of the wrong product and a full refund of my payment, amounting to ₹3950 within 7 days.
If I do not receive a satisfactory resolution by 07May - 7 days from now, I will be forced to file a formal complaint with the National Consumer Helpline (NCH) and the Consumer Court for deficiency in service and unfair trade practices.
however complaint to NCH portal but did not get the solution.
Order ID: #132803001526721116303
Order Date: 14 APR 26
Item Ordered: Pro-Ethic STYLE DEVELOPER,
Men Ethnic Motif Embroidered Sequinned Kurta Set,
1 kurta and trousers set with jacket
Size: M Quantity: 1
Item Received: Formal shirt.
I received the wrong product on 19th APR from myntra. I immediately raised a return request on the Myntra App. However, Myntra support has denied my request/failed to initiate a return, claiming that the correct product was delivered, which is completely false.
Evidence Attached:
Photographs of the wrong item received.
Photographs of the packaging/label.
Copy of the invoice.
Screenshots of the return denial.
I have already contacted customer support, but I have not received any resolution.
Resolution Required:
I demand an immediate pick-up of the wrong product and a full refund of my payment, amounting to ₹3950 within 7 days.
If I do not receive a satisfactory resolution by 07May - 7 days from now, I will be forced to file a formal complaint with the National Consumer Helpline (NCH) and the Consumer Court for deficiency in service and unfair trade practices.
however complaint to NCH portal but did not get the solution.