Grievance regarding CIDCO water department - Belapur

Shabana Kishan

New member
Company Name
Shop 1, shop 2, shop 3 and shop 4
Customer Care Number
8108339924
Loss Amount
146721
Ratings
4.00 star(s)
Opposite Party Address
CIDCO WATER SUPPLY OFFICE:
EE (WS/Hetawane), 4th / 5th Floor, Raigad Bhavan, CBD Belapur, Navi Mumbai -
400614.
This is with reference to the recent water bill dated 1st July 2026 for the billing period April–May 2026, amounting to ₹1,46,721.

We wish to bring to your notice that we the new shop owners are not utilizing water for commercial purposes. However, we have been paying for 24 units each bill cycle regularly and without delay.

We also would like to inform that the society paid an amount of ₹74,000 vide Cidco Receipt No. 58673 dated 28th October 2025 toward all the old bill date September 2025, this was after complete verification with Cidco offices. Since then, we the shop owners have been paying the bills consistently and on time.

Please find enclosed a copy of the relevant receipt and supporting documents for your reference. We requested the concerned authorities to review the current bill and provide necessary clarification and revised bill, as the charges as they appear inconsistent against no actual usage.
However, the concerned authorities asked us to pay the due within the stipulated time to avoid penalty.

We are completely in dark and we dont know how they can send any such bills to us. which is highly baseless.
 

Attachments

  • bank statement of the water payment .jpeg
    bank statement of the water payment .jpeg
    190 KB · Views: 0
  • cidco outstanding water arrears notice.jpeg
    cidco outstanding water arrears notice.jpeg
    128.5 KB · Views: 0
  • Cidco payment receipt Oct 2025.jpeg
    Cidco payment receipt Oct 2025.jpeg
    162.1 KB · Views: 0
  • water bill June 2026.pdf
    water bill June 2026.pdf
    177.9 KB · Views: 0
  • water bill Oct 2025 for 74000 .jpeg
    water bill Oct 2025 for 74000 .jpeg
    221.6 KB · Views: 0
  • water complaint acknowlegdement .jpeg
    water complaint acknowlegdement .jpeg
    80.6 KB · Views: 0
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