IGP is not helping

K

Khushi2003

New member
Seller Name
IGP india
Company Name
IGP INDIA
Product Name
flower
Website Name
IGP india
Customer Care Number
+91 2239650300
Loss Amount
1000
Ratings
1.00 star(s)
Opposite Party Address
The sunshine apartments, Panchal enclave, Uttam nagar
I ordered some flowers to be delivered in India, but the app said that order has been delivered but it never got delivered and I have trying to get help from their customer care but no one is helping and this is so frustrating this is the first time it has happened from IGP. And there is no actual number to call the customer care. My order number is #18139304. If possible I would like to sue them for fraudulent and not taking responsibility of delivering their own products.
 

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Hello @Khushi2003

Thank you for reaching out. We noticed that you are facing the similar problem with IGP that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'IGP.com customer care not responding, want to file a case against IGP'

Hello @Disappointed

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step 1:
Skip this step as you have already WhatsApp them
  • We recommend that you first contact IGP customer care on their whatsapp number "+91-(22)3965-0300" and register your complaint.
...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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