Items misding from my order

Mudit shrimal

Mudit shrimal

New member
Company Name
Swiggy
Product Name
Veg Dum Biryani mini with raita and Jeera raita
Loss Amount
58
Ratings
1.00 star(s)
I ordered a biryani with raita combo and an extra raita along with it, from “Biryani Blues” through Seiggy app. But didn’t receive the raita and when i complained to the Swiggy for the missing items from my order i was asked to write a restaurant review on the restaurant site as a resolution and told that they cannot provide any solution.
I had faced a similar issue with a previous order where i received a wrong item of lesser value than what i paid for:
 

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Hello @Mudit shrimal

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'SWIGGY CUSTOMER FRAUD & MENTAL HARASSMENT'

Hello @Nisha Sehrawat

I'm sorry to hear about your experience with Swiggy regarding your order of the Falafel Hummus Power Bowl from CATERSPOINT. Based on your account, it appears that you encountered unexpected charges and difficulties with order cancellation, leading to significant distress.

Important steps before filing case in the Consumer Forum​

1. Document All Evidence
  • Order Details: Keep records of your order confirmation, payment receipts, and any tracking information.
  • Communication Records: Save all emails, messages, and...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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