- Loss Amount
- 1200
- Ratings
- Opposite Party Address
- Pallavaram
I booked a Jio AirFiber connection and completed full payment on 28th Feb 2026 based on the assurance from the sales executive that installation would be completed within 24 hours.
Order ID: NO0001BZ1GX6
Registered Mobile Number: 9445173408
Installation Address: New Perunkalathur
The sales executive, Mr. Karthick, who collected and processed the payment, is not picking my calls after the payment was made. I was also provided the installation executive’s contact details, Mr. Iswaran, but he is also not responding to my calls or messages.
After collecting the full payment, there has been complete negligence and lack of communication. Despite repeated follow-ups with customer care, no proper response or confirmed installation timeline has been provided.
Due to this irresponsible behavior and delay after collecting advance payment, I am facing severe inconvenience, mental stress, and depression. I scheduled my work commitments based on the promised installation date, but no technician has visited till date.
This clearly amounts to:
I request the concerned authorities to:
I request strict action against the company for such unprofessional conduct.
Thanking you.
Name: R. Prabhu
Contact Number: 9445173408
Email ID: prabhuor2004@yahoo.co.in
Order ID: NO0001BZ1GX6
Registered Mobile Number: 9445173408
Installation Address: New Perunkalathur
The sales executive, Mr. Karthick, who collected and processed the payment, is not picking my calls after the payment was made. I was also provided the installation executive’s contact details, Mr. Iswaran, but he is also not responding to my calls or messages.
After collecting the full payment, there has been complete negligence and lack of communication. Despite repeated follow-ups with customer care, no proper response or confirmed installation timeline has been provided.
Due to this irresponsible behavior and delay after collecting advance payment, I am facing severe inconvenience, mental stress, and depression. I scheduled my work commitments based on the promised installation date, but no technician has visited till date.
This clearly amounts to:
- Deficiency of Service
- Unfair Trade Practice
- Mental Harassment after collecting advance payment
I request the concerned authorities to:
- Arrange immediate installation of the connection, OR
- Provide full refund of the paid amount without delay,
- Award compensation for mental harassment and inconvenience caused.
I request strict action against the company for such unprofessional conduct.
Thanking you.
Name: R. Prabhu
Contact Number: 9445173408
Email ID: prabhuor2004@yahoo.co.in
