Jio fiber internet connection

Amit.kumar

Amit.kumar

New member
Dealer Name
Jio fiber boisar
Company Name
Jio fiber
Customer Care Number
18008969999
Loss Amount
800
Ratings
1.00 star(s)
Opposite Party Address
Jio fiber Boisar branch
Runal Patil - +918799915068
Dear Sir /Mam,

I am writing to formally lodge a complaint against JioFiber regarding persistent connectivity issues that have remained unresolved despite multiple complaints to their customer support. I had recently purchased jiofifer service on dated 25 August and from the day first from midnight 12 am to 7am morning internet goes off.

I talked to the service provider mr. Runal Patil with number +918799915068 but he didn't do anything after requested him several times.

After lodging complaint to customer service it again had no any solution.

With reference to latest Service Request number SR00002MOSOD for my JioFixedVoice Number connection having JioFixedVoice Number +912525315773, and my registered mobile number is 9958873251.

It really hamper my productivity and also looses my business opportunity, so request you to please look into this and give me the justice on it.
Thank You,
Amit Kumar
Mobile - 9958873251
 
Hello @Amit.kumar

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

M

Thread 'JioFiber Installation Fraudulent'

On the date of 30/03/2025 Jioiber team contact myself Mahika Goswami (30) for internet connect, i agreed for connection. They assured installation on 31/03/2025. Ashish installation techinician came on the same day 31/03/2025 and charged payment by confirming order by KYC registration and payment of Rs. 1111 in Credpay UPI and assured installation will be completed in 1-2hrs. After some time he told us that there is no port so they cannot proeed with the installation. SO we asked for the refund and proceed the cancellation as we wanted jiofiber only. He told us it will get cancelled...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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