Jio mart fraud issue

swati07

swati07

New member
Seller Name
Jiomart
Company Name
Jiomart
Product Name
Rice
Website Name
Jiomart
Customer Care Number
1800 890 1222
Loss Amount
66
Ratings
1.00 star(s)
Subject: Complaint Regarding Incorrect Rice Delivery – Request for Full Refund
Dear Customer Support,
I am writing to raise a complaint regarding my recent order.
According to my order details and invoice, I purchased Classic Kashmiri Kesar Vada Kolam Everyday Rice – 26 kg. However, I received only approximately 1 kg of rice instead of the 26 kg mentioned in the order.
This is a major discrepancy, and I have attached photos of the delivered item along with the order details and invoice as proof.
I kindly request that you:
Investigate this issue
 

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Hello @swati07

Thank you for reaching out. We noticed that you are facing the similar problem with Jio Mart that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'JioMart online delivery payment made but order not received'

Hello @Andrea

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Day 1 - Step 1:
  • We recommend that you first call the JioMart customer care at "18008901222" and register your complaint.

  • You can also contact JioMart through their...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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