Komaki electric scooter

afzal khalani

afzal khalani

New member
Model
Komaki EV scooter
Dealer Name
Radhe radhe automobile
Company Name
Komaki electric vehicle division
Customer Care Number
9953667830
Loss Amount
50000
Ratings
2.00 star(s)
I was bought the 1 EV scooter in just before 6 month and now started the moter issue. I am continuing follow with local rajkot dealer Radhe Radhe automobile Rajkot and jamnagar also with Komaki company by mail, call, physical but not properly respond since last 15 + days and it's Total service less company/product. So I suggest think 5 times before investment your money against this scooter.

Need full amt refund and return the vehicle.
 
Sort by date Sort by votes
Hello @afzal khalani

We came across your post and noted down what you have shared — please go through it and let us know if anything needs a correction.

You purchased a Komaki EV Scooter just 6 months ago from Radhe Radhe Automobile, Rajkot, and it has already developed a motor issue. Despite following up repeatedly over the past 15+ days — through calls, emails, and even visiting the dealer and Komaki directly — you have received no proper response or resolution from either side.

You are now seeking a full refund and return of the vehicle, which is absolutely a reasonable demand given the defect has appeared so early in the ownership period.
 
Upvote 0 Downvote
We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted Komaki EV Scooter via email and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step: 1
We recommend that you first Send a detailed email to customercare@komaki.in outlining your issue, including vehicle details and request to repair within 7 days.

Step: 2 - Offline
You can also send Legal Notice via registered post at Komaki EV Scooter Head Office.

KLB Komaki Pvt. Ltd.
Head Office:
Khasra 37/19/20/22, Kapashera, CNG Wali Gali,
New Delhi – 110037

View Sample Notice:
A

Thread 'Notice for Deficiency in Service and Unreasonable Delay in Repair/Delivery of Vehicle'

To,
The Authorized Representative
Vehicle Company Name
Registered Office Address

Subject: 15 Days’ Notice for Deficiency in Service and Unreasonable Delay in Repair/Delivery of Vehicle

Dear Sir/Madam,

I, Your Name, hereby serve upon you this notice as under:

That I am the owner of Vehicle Name (Model: Model Name), purchased on DATE with a Registration No.: Number, which was submitted at your authorized service centre: NAME and ADDRESS on DATE for repair/service.

Mention this if the Vehicle is under warranty...

Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

This step not only gives the a chance to Komaki EV Scooter to refund but also helps strengthen your case if you decide to file a complaint with the Consumer Forum later.

Best regards,
Thanks
 
Upvote 0 Downvote
Back
Top