- Seller Name
- Flipkart Internet Private Limited
- Company Name
- Lenovo
- Product Name
- Lenovo Monitor L24i-4A
- Website Name
- www.flipkart.com
- Customer Care Number
- 18002089898
- Loss Amount
- 9800
- Ratings
- Opposite Party Address
- Flipkart Internet Private Limited,
Ship-from Address: Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village,
Bengaluru, Bengaluru, Karnataka, IN - 560103, CIN: U51109KA2012PTC066107
Hi Team
I have purchased a Monitor on 1st Aug in Flipkart, initially the screen was going off sometimes and within a day use it started flickering continuously and Audio speaker is not working. I have raised this concern with Flipkart, they told to reach out to Lenovo Brand service. But the Brand stores were denied to lookup on the issue. In this process, 3-4days got wasted to communicate between Flipkart & Lenovo stores to address the issue with right Team Mail Id.
After all these efforts, I have mailed to Lenovo service on 8th Aug. yesterday I got a mail that they have forwarded the details to concern team will contact me. But I didn’t receive any call from Lenovo service centre till today evening.
Being a software employee, it is affecting my daily work. For better vision I have purchased this Monitor but received a Defect product from Flipkart.
Just before also I contacted Flipkart, they are telling like Waiting time period is 10-14days to solve the issue.
But I have a vision discomfort to work in Smaller screens that’s why I have purchased this Monitor.
Very bad Service from Flipkart, they are trying to escape from this situation by diverting it with a Name Lenovo Brand service. Lenovo is not responding for the purchases from Flipkart.
I have asked for service from last week but after seeing multiples issues in this monitor by flickering the screen and going off continuously, I don’t want this defect piece to be repaired to use, I need a replacement product as I have purchased it in Offer time.
Please help to look on my issue.
I have purchased a Monitor on 1st Aug in Flipkart, initially the screen was going off sometimes and within a day use it started flickering continuously and Audio speaker is not working. I have raised this concern with Flipkart, they told to reach out to Lenovo Brand service. But the Brand stores were denied to lookup on the issue. In this process, 3-4days got wasted to communicate between Flipkart & Lenovo stores to address the issue with right Team Mail Id.
After all these efforts, I have mailed to Lenovo service on 8th Aug. yesterday I got a mail that they have forwarded the details to concern team will contact me. But I didn’t receive any call from Lenovo service centre till today evening.
Being a software employee, it is affecting my daily work. For better vision I have purchased this Monitor but received a Defect product from Flipkart.
Just before also I contacted Flipkart, they are telling like Waiting time period is 10-14days to solve the issue.
But I have a vision discomfort to work in Smaller screens that’s why I have purchased this Monitor.
Very bad Service from Flipkart, they are trying to escape from this situation by diverting it with a Name Lenovo Brand service. Lenovo is not responding for the purchases from Flipkart.
I have asked for service from last week but after seeing multiples issues in this monitor by flickering the screen and going off continuously, I don’t want this defect piece to be repaired to use, I need a replacement product as I have purchased it in Offer time.
Please help to look on my issue.
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