Water Purifier Livpure

R

rsa8901

New member
Dealer Name
Livpure
Company Name
Livpure Smart
Product Name
Bolt water purifier
Customer Care Number
8800762226
Loss Amount
10000
Ratings
4.00 star(s)
Opposite Party Address
Plot no 221 Udyog Vihar Phase 1 Gurugram 122016 Haryana
I have taken the AMC of Livpure Machine and recharged with 1 year plan from Aug 2024 to Aug 2025. But unfortunately I shifted somewhere within in city and called many times Livpure team to install the machine in March month. But nobody is providing proper response and always saying as raise request through his application and application is not supporting to shifting. From 1st March 2025 to till date there was no use of water and they have charged monthly subscription fee which has already lost. Till that time there was no solution from Livpure Team. Once recharge finished they have started auto calling for recharge and no call receiving from the team to check what's the issue for machine not working last 6 month. Finally in October they called me to cancel subscription and pick up the machine. Till the time I told them to provide written communication and they said first they will pickup the machine and then after they will send email and provide security deposit and today 24th Jan 2026 there is no any refund received from Livpure team. And I am suffering this issue last 3 Month they are harrassing me to take 1 month fee return approx 400-500. But I have paid security deposit approx 2k. I am requesting you to please intervene on below matter and help to receive my security deposit and 6 month subscription fee as I have not used the a single litre water from machine as it was not installed from March 2025 to till date.
 
Hello @rsa8901

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'WATER RO from LIVEPURE is not working since 1st May'

Hello @kailash157

I'm sorry to hear about the ongoing issues with your Livpure Zinger RO system. Given that your unit has been non-functional since May 1st, despite multiple service requests, and considering the company's refusal to refund your ₹8,388 subscription fee, it's understandable that you're seeking a resolution. Here's a structured approach to address this situation:

🛠️ Steps to Resolve the Issue​

1. Contact Livpure Customer Support
  • Toll-Free Number: 1800 419 9399
  • Alternate Number: 080 6489 9399
  • Email...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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