Make My Trip Refund Not Received

vijay_791

vijay_791

New member
Company Name
Makemytrip
Website Name
https://mypartner.makemytrip.com/
Customer Care Number
0124 6280411
Loss Amount
15596
Ratings
1.00 star(s)
We are Officially booking partner for make my trip , We made booking for our customer Date10-04-2026 on there portal next day 11-04-2026 customer called me to cancel his booking and arrange refund and book new flight. So i called MAKE MY TRIP Customer CARE for refund process over the call they told me i will get Full refund So i informed customer for same after consent from customer i did canceled booking and i received conformation mail from make my trip that i will get Rs 23110 as refund , after all conformation i committed client same amount . so client said ok book other flight and cover refund amount as i am not giving you other money . so i booked other flight expecting i will get Full Refund .

but after one day i Received Only Rs 7514 so i called again to customer care and they said i will only get this. i called my representative( from make my trip) many times but he is not giving satisfactory answer, also i sent my complain over mail to Grievance team , CEO, Customer Care, Local Representative , Area manager but its been 3 weeks now i am not getting any specific answer.

To Prove My case
I have call Recording from make my trip customer care that i will get full refund ,
I have mail Conformation from make my trip about same amount .
I have all mail communication since then requesting to sort out this issue.

So I AM REQESTING ALL EXPERINCE MEMBER please help me with my next step

Regards
Vijay
 
Hello @vijay_791

Thank you for reaching out. We noticed that you are facing the similar problem with Make MY Trip that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Hotel Post in thread 'Room booked but not stayed'

Hello @Praveenkm2012

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first send an email to the customer care department of the Make my Trip (grievanceofficer@makemytrip.com), clearly outlining your concerns and requesting for...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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