Make mytrip -Refund not credited to my account-Customer care not responding to calls-Booking ID-NH78119520129926

arijitbane2006

New member
Hotel Name
GOLDEN WAVE PREMIUM, Puri
Website Name
https://www.makemytrip.com/hotels/golden_wave_premium-details-puri.html
Customer Care Number
01244628747
Loss Amount
8956
Ratings
5.00 star(s)
Opposite Party Address
MakeMyTrip (India) Limited
19th Floor, Epitome Building No.5,
DLF Cybercity, DLF Phase III,
Gurgaon, Haryana, 122001
Dear Team,

I have booked a hotel through MMT for hotel GOLDEN WAVE PREMIUM, Puri last month Sep, 26. I have cancelled a hotel booking through MMT on 29th Sep, 26 and they have sent me a invoice (attached) confirming that the refund has been processed. When I called them they said its processed however I have not received it yet. As per make my trip the amount was credit back to my debit card no ending with 0031.

As per MakeMyTrip the amount should have been credited to my account by 3rd Oct, 26 but its being 24 days I have still not received my refund.

I have reached out to MMT multiple times but didn't received any support from them. Nor anyone from them reached out to me about this. Please help me in this case.

Regards,
Arijit Banerjee
 

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