arijitbane2006
New member
- Hotel Name
- GOLDEN WAVE PREMIUM, PURI
- Customer Care Number
- 01244628747
- Loss Amount
- 8956
- Ratings
- Opposite Party Address
- MakeMyTrip (India) Limited
19th Floor, Epitome Building No.5,
DLF Cybercity, DLF Phase III,
Gurgaon, Haryana, 122001
Hi Team,
I have booked hotel Golden Wave Premium, Puri, Odisha on 28th Sep, 26 for the stay period 2nd Oct-4th Oct, 26. Due to some reasons my trip was cancelled and I cancelled my hotel booking on 29th Oct, 26. MMT send me attached document stating that my cancellation is processed successfully and I will receive my refund by 3rd Oct, 26. Its been 28 days I am waiting for my refund amount Rs 8956 which didn't came to my bank account.
I have tried to call MMT service center multiple times but the auto bot agent kept on saying refund was processed successfully. Unfortunately there was no other official means to communicate with them. I have sent them multiple emails where I didn't got any response.
After 24 days MMT sent me an email (attached) saying that the hotel denied to process my refund. When I called hotel to talk about this they straight forward asked me to talk to MMT regarding this as the booking was done through MMT website.
I am currently in a bad situation with no knowledge where to go and what to do further. Please help me to get my refund as soon as possible.
Regards,
Arijit
I have booked hotel Golden Wave Premium, Puri, Odisha on 28th Sep, 26 for the stay period 2nd Oct-4th Oct, 26. Due to some reasons my trip was cancelled and I cancelled my hotel booking on 29th Oct, 26. MMT send me attached document stating that my cancellation is processed successfully and I will receive my refund by 3rd Oct, 26. Its been 28 days I am waiting for my refund amount Rs 8956 which didn't came to my bank account.
I have tried to call MMT service center multiple times but the auto bot agent kept on saying refund was processed successfully. Unfortunately there was no other official means to communicate with them. I have sent them multiple emails where I didn't got any response.
After 24 days MMT sent me an email (attached) saying that the hotel denied to process my refund. When I called hotel to talk about this they straight forward asked me to talk to MMT regarding this as the booking was done through MMT website.
I am currently in a bad situation with no knowledge where to go and what to do further. Please help me to get my refund as soon as possible.
Regards,
Arijit