Makemytrip unlawful deduction of 12000 from refund amount

Krish K

Krish K

New member
Company Name
Makemytrip
Website Name
makemytrip.com
Loss Amount
12000
Ratings
1.00 star(s)
Opposite Party Address
Makemytrip.com
Booked flights to Egypt and back that got cancelled due to the war in west Asia. Makemytrip has unfairly deducted 12K and has no response to multiple email complaints and no actual human representation on their helpline or website support Chatbot.
 
Hello @Krish K

Thank you for reaching out. We noticed that you are facing the similar problem with Make MY Trip that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Hotel Post in thread 'Room booked but not stayed'

Hello @Praveenkm2012

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first send an email to the customer care department of the Make my Trip (grievanceofficer@makemytrip.com), clearly outlining your concerns and requesting for...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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